Data Controller Details

🔍 How We Collect Information

• Directly from you: When you create accounts, make purchases, or contact us
• Automatically: Through cookies, analytics, and website interactions
• Third parties: Payment processors, shipping companies, and analytics providers
• Public sources: Only when necessary for fraud prevention or legal compliance

⚖️ Legal Basis for Processing

• Contract Performance: Processing orders and providing services
• Legitimate Interest: Website optimization, fraud prevention, and marketing
• Legal Obligation: Tax reporting, regulatory compliance, and law enforcement
• Consent: Marketing communications and optional features (you can withdraw anytime)

📝 How to Exercise Your Rights

To exercise any of your privacy rights, contact us at assistance@everfylif3.shop or call +40 712 345 678. We will respond within 30 days and may require identity verification for security purposes.

Right to Complain: You have the right to lodge a complaint with your local data protection authority if you believe we have not handled your personal data properly.

⚠️ Data Breach Notification

In the unlikely event of a data breach that poses a risk to your privacy, we will notify you and relevant authorities within 72 hours as required by GDPR. We will provide clear information about what happened, what data was involved, and what steps we are taking to address the issue.

📅 Retention Periods

• Account Information: Until account deletion or 3 years of inactivity
• Order History: 7 years for tax and accounting purposes
• Marketing Data: Until consent withdrawal or 2 years of inactivity
• Website Analytics: 26 months (Google Analytics default)
• Support Tickets: 3 years for quality assurance
• Legal Records: As required by applicable laws

🗑️ Data Deletion

When retention periods expire, we securely delete or anonymize your personal data. You can request early deletion by contacting our privacy team, subject to legal obligations and legitimate business needs.

Types of Cookies We Use

• Essential Cookies: Required for website functionality (shopping cart, login)
• Performance Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings
• Marketing Cookies: Used for targeted advertising (with your consent)

🎛️ Cookie Management

You can manage cookie preferences through our cookie consent banner or your browser settings. Please note that disabling essential cookies may affect website functionality. For detailed information about cookies, please see our Cookie Policy.

Age Restrictions

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Parental Rights

If we discover we have collected personal information from a child under 16, we will delete it immediately. Parents have the right to request access to, correction of, or deletion of their child's personal information.

Data Processing Locations

Your personal data is primarily processed within the European Union. However, some of our service providers may be located outside the EU. When data is transferred internationally, we ensure adequate protection through:

• European Commission adequacy decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules
• Other appropriate safeguards approved by data protection authorities

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by email or through a prominent notice on our website.

Your Continued Use

By continuing to use our website after policy updates, you accept the revised Privacy Policy. If you disagree with changes, please discontinue use and contact us to delete your account.