Simply browse our catalog, add items to your cart, proceed to checkout, enter your shipping details, choose a payment method, and confirm your order. You'll receive a confirmation email immediately after placing your order.

Yes, you can modify your order within 1 hour of placing it by contacting us immediately at info@everfylif3.shop. After this time, we begin preparation and modifications may not be possible.

Yes, you can cancel your order before it has been shipped. Contact us as soon as possible at info@everfylif3.shop with your order number. If the order has already been shipped, you can still return it within 30 days of delivery.

Yes, we issue a proper invoice for all orders. For business orders, enter your company details during checkout to receive an invoice with VAT.

Shipping is ALWAYS FREE across all of Europe, with no minimum order required. The price you see is the final price you pay — there are no hidden costs.

We ship within 24 business hours of receiving your order. Delivery typically takes 1-3 business days across Europe. You'll receive a tracking number via email once your package is shipped.

We ship to all European Union countries. Delivery times are 1-3 business days for all destinations within Europe.

After your order is shipped, you'll receive an email with a tracking number and a direct link to the courier's tracking page. You can also contact us at info@everfylif3.shop with your order number for assistance.

The courier will leave a notice and attempt a second delivery on the next business day. You can also arrange to pick up your package from the nearest collection point.

We offer a 30-day return policy. If you're not satisfied with your purchase, you can return the product within 30 days of delivery for a full refund. Products must be in their original condition and packaging.

Contact us at info@everfylif3.shop with your order number and reason for return. We'll provide you with return instructions and a return shipping label. Once we receive the item, your refund will be processed within 5-7 business days.

Once we receive your returned item, refunds are processed within 5-7 business days. The refund will be issued to your original payment method. Bank processing times may add 2-3 additional days.

If your product arrives damaged, take photos of the damage and contact us within 48 hours at info@everfylif3.shop. We'll arrange a free replacement or full refund — no return shipping needed for damaged items.

Yes, absolutely. All our products are 100% genuine and sourced directly from verified suppliers. Every item undergoes quality control checks before shipping. We are a registered EU company (BORN ONLINE S.R.L.) committed to product authenticity.

Yes, all our products come with a 2-year legal warranty as required by EU consumer protection law. If a product develops a defect within the warranty period, contact us for a free repair, replacement, or refund.

Yes, all our products carry CE certification, confirming they meet European safety, health, and environmental protection standards.

We accept Cash on Delivery (FREE), Credit/Debit Cards (Visa, Mastercard, American Express), PayPal, and Bank Transfer. All payments are processed securely with SSL encryption.

Yes! Cash on Delivery is completely FREE with no additional charges. You pay the courier the exact price shown on the website when your package arrives. No hidden fees, no surcharges.

Absolutely. Our website uses SSL encryption to protect all transactions. We never store your credit card details. All card payments are processed through secure, PCI-compliant payment gateways.

You can reach us via email at info@everfylif3.shop (response within 24h), by phone at +40 0723 266 197 (Mon-Fri 9:00-18:00 EET), or through our live chat on the website (available 24/7).

No, you can place an order as a guest without creating an account. However, creating an account allows you to track your orders and save your shipping details for faster future checkouts.

Our support team provides assistance in multiple European languages including English, Italian, Romanian, German, Spanish, Polish, Croatian, Portuguese, and Bulgarian.